Terms & Conditions – CUDDO

Welcome to CUDDO. These Terms & Conditions (“Terms”, “Agreement”) govern your access to and use of our website (“Site”) and services. By visiting, browsing, or purchasing from our Site, you (“User”, “Customer”, “You”) agree to comply with these Terms.

If you do not agree, you may discontinue using the Site.

1. General

1.1. CUDDO (“Company”, “We”, “Us”, “Our”) owns and operates this Site.
1.2. We reserve the right to modify, update, or change these Terms at any time without prior notice.
1.3. Continued use of the Site implies acceptance of the revised Terms.

2. Eligibility

2.1. Users must be 18 years or older to place an order.
2.2. By using the Site, you confirm that you have the legal capacity to enter into a binding contract.

3. Product Information

3.1. We make every effort to display accurate product descriptions, colours, sizes, and specifications.
3.2. Minor variations in colour/texture may occur due to natural materials or screen differences.
3.3. CUDDO reserves the right to change product prices, availability, or features without notice.

4. Orders & Acceptance

4.1. Your order represents an offer to purchase; we reserve the right to accept or reject it.
4.2. Orders may be cancelled by us in case of:

  • Payment failure

  • Stock unavailability

  • Incorrect pricing or listing error

  • Suspected fraudulent activity

4.3. You will be notified in such cases, and refunds (if any) will be processed as per our Refund Policy.

5. Pricing & Payment

5.1. All prices on the Site are inclusive of applicable taxes unless stated otherwise.
5.2. Payments must be made through approved and secure payment gateways.
5.3. CUDDO does not store your credit/debit card details.

6. Shipping & Delivery

Shipping and delivery timelines are governed by our Shipping Policy, which forms part of these Terms.
Delays caused by third-party couriers or unforeseen circumstances are not under our control.

7. Returns, Refunds & Exchanges

All returns, refunds, and exchanges are governed strictly by our Refund Policy and Return Policy, both of which form part of these Terms.

8. Intellectual Property

8.1. All content on this Site—including logos, images, text, graphics, designs, and product photos—is the intellectual property of CUDDO.
8.2. Copying, modifying, distributing, or reproducing any content without written permission is prohibited.

9. Prohibited Activities

While using our Site, you agree NOT to:

  • Engage in fraudulent or unlawful activities

  • Misuse the website or disrupt its functionality

  • Attempt unauthorised access to our systems

  • Copy or steal content

  • Use bots or scripts to manipulate orders or pricing

10. Limitation of Liability

10.1. To the fullest extent permitted by law, CUDDO is not liable for:

  • Any direct, indirect, incidental, or consequential damages

  • Loss of data, profits, or business arising from Site use

  • Delays or failures caused by external factors

10.2. Products are sold on an “as-is” basis, subject to manufacturing standards.

11. Indemnification

You agree to indemnify and hold CUDDO harmless from any claims, damages, losses, liabilities, or expenses arising out of:

  • Your breach of these Terms

  • Misuse of the Site or products

  • Violation of rights of others

12. Third-Party Links

Our Site may include links to external websites.
We are not responsible for the content, privacy practices, or policies of such third-party sites.

13. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how your data is collected and used.

14. Governing Law

These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in [Your City/State].

15. Contact Us

For any questions regarding these Terms & Conditions, contact:

CUDDO – Legal & Support Team
Email: cuddo@cuddobags.com