Privacy Policy – CUDDO

This Privacy Policy outlines how CUDDO (“Company”, “We”, “Us”, “Our”) collects, uses, stores, and protects your personal information when you visit or make a purchase on our website (“Site”). By accessing or using our services, you (“User”, “Customer”, “You”) agree to the practices described below.

1. Information We Collect

1.1 Personal Information

We may collect the following information when you use our Site or place an order:

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

  • Payment information (processed securely through third-party gateways; we do NOT store card details)

1.2 Non-Personal Information

We may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To process, confirm, and deliver orders

  • To provide customer support and respond to queries

  • To send order updates, shipping notifications, and service-related communication

  • To improve our website, products, and user experience

  • To detect, prevent, and address fraud or misuse

  • To send promotional emails or offers (only if you opt-in)

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share necessary data with:

  • Delivery partners for order shipments

  • Payment gateways for processing payments

  • Technical service providers for website functionality

  • Legal authorities, only when required by law

All third-party partners follow strict confidentiality and data protection standards.

4. Cookies and Tracking Technologies

Our Site uses cookies to:

  • Improve website functionality

  • Remember your preferences

  • Enhance shopping experience

  • Analyze traffic and performance

You may disable cookies in your browser settings, but certain features may not function correctly.

5. Data Protection & Security

We implement industry-standard security measures to safeguard your information, including:

  • Secure servers

  • Encrypted communication (HTTPS/SSL)

  • Restricted access to personal data

However, no online system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold

  • Request corrections or updates

  • Request deletion of your data (unless legally required to retain it)

  • Opt out of promotional communications

To exercise these rights, contact us at: [your contact email]

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill your orders

  • Provide support

  • Comply with legal requirements

8. Changes to This Policy

CUDDO reserves the right to modify or update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of the Site constitutes acceptance of the updated policy.

9. Contact Us

For questions regarding this Privacy Policy or how your data is handled, please contact:

CUDDO – Customer Support
Email: cuddo@cuddobags.com